Now Hiring! Licensed Funeral Director 
Apply Now

Compassionate Conversations: A Life in Funeral Service

Post
View Transcript

Key Takeaways

  • Funeral service is more than a profession—it’s a lifelong calling rooted in compassion and service.
  • Personalized care and consistent support make a meaningful difference for grieving families.
  • Cremation is becoming more common, but ceremonies and viewings remain important for healing.
  • Pre-planning helps reduce stress, prevent uncertainty, and ensure wishes are honored.
  • Permanent resting places provide closure and preserve long-term remembrance.
  • Affordable and transparent pricing helps families make confident, informed decisions.

In this heartfelt conversation on From Compassion to the Conversation, Ryan Fredregill—owner and funeral director of Henderson’s Funeral and Cremation Care—shares his journey, values, and insights into the evolving world of funeral care. From growing up in a funeral home to leading a compassionate team today, his story reflects dedication, empathy, and service. More than just a career, his path highlights a deep commitment to helping families navigate some of life’s most difficult moments with dignity and care. This discussion also explores what families should understand when making end-of-life decisions, from the emotional importance of viewings to the practical benefits of planning ahead. Henderson’s Funeral and Cremation Care’s transparent pricing is one of the many ways families are supported during these challenging times.

A Lifelong Calling

Ryan’s journey into funeral service didn’t begin in adulthood—it started in childhood. Growing up in a funeral home environment, he was introduced early to both the technical and emotional sides of the profession. By working alongside his father, he gained firsthand experience in what it truly means to serve grieving families with compassion and respect.

After graduating high school, Ryan pursued formal training at the Dallas Institute of Mortuary Science. His early career included unique experiences, such as working as an anatomical embalmer at a medical school, where he helped prepare donated bodies for education and research. He also worked in larger funeral homes and donor networks, broadening his understanding of both traditional and modern funeral practices. These experiences laid the foundation for his future as a business owner and community leader.

Building a Legacy of Service

Throughout his career, Ryan has consistently looked for ways to grow and better serve families. From working in multiple funeral homes to launching his own services—including cremation and pet cremation—he has embraced innovation while staying grounded in tradition.

In 2023, he expanded his reach by acquiring Henderson’s Funeral and Cremation Care. This milestone allowed him to bring his philosophy of personalized, compassionate service to a larger community. His journey reflects not only professional success but also a continued dedication to meeting families where they are, both emotionally and financially.

What Sets Henderson’s Funeral and Cremation CareApart

What truly distinguishes Ryan’s approach is his commitment to personalized care. Rather than operating as a large, impersonal organization, his team focuses on building genuine connections with the families they serve. A smaller staff allows for continuity, meaning families often work with the same individuals throughout the entire process.

This approach creates a sense of trust and comfort during an otherwise overwhelming time. Families are guided step by step, ensuring their loved one is treated with dignity and that their wishes are fully respected.

Key values include:

  • Compassionate, hands-on service tailored to each family
  • High-quality preparation that supports meaningful viewing experiences
  • Accessibility and convenience for families across the community
  • Affordable and transparent service options that reduce financial stress

The Changing Landscape of Funeral Care

Over the past few decades, funeral service has undergone significant change. One of the most notable shifts is the rise of cremation. While traditional funerals once represented the majority of services, cremation has become increasingly common due to changing preferences, cultural shifts, and cost considerations.

However, Ryan emphasizes that cremation does not eliminate the importance of ceremony. Families still benefit from gatherings, memorials, and even viewings that provide closure and an opportunity to honor their loved one. The form may change, but the need for connection, remembrance, and healing remains the same.

The Importance of Pre-Planning

Pre-planning is one of the most valuable yet underutilized aspects of funeral care. By making arrangements in advance, individuals can clearly communicate their wishes and reduce the emotional burden on their families.

Planning ahead allows people to make thoughtful decisions without the pressure of immediate grief. It can also help families avoid uncertainty and conflict, ensuring that everything—from service details to financial considerations—is already in place.

Beyond logistics, pre-planning provides peace of mind. It allows individuals to take control of their final arrangements while offering reassurance to their loved ones.

Why Final Resting Places Matter

One challenge that has emerged with the rise of cremation is the question of what happens to cremated remains. Ryan notes that many families delay making a decision, which can lead to uncertainty years later. In some cases, remains are passed down through generations without a clear plan.

Choosing a permanent resting place—whether through burial, a columbarium niche, or another option—ensures that loved ones are honored and remembered in a meaningful way. It also provides a place for families to visit, reflect, and find closure.

Honoring Lives with Compassion and Clarity

Ryan Fredregill’s story highlights the human side of funeral service—where compassion, experience, and dedication come together to support families during their most difficult moments. His journey reflects not only professional growth but also a deep commitment to serving others with empathy and respect.

As traditions continue to evolve, the core purpose of funeral service remains unchanged: to honor lives, support grieving families, and provide meaningful opportunities for remembrance. For those navigating these decisions, understanding available options, planning ahead, and choosing a provider who prioritizes care can make all the difference. Henderson’s Funeral and Cremation Care’s transparent pricing ensures families can make informed decisions with confidence.

FAQs

What is the benefit of pre-planning a funeral?

Pre-planning allows individuals to outline their wishes, ease the burden on loved ones, and potentially manage costs in advance. It provides clarity and peace of mind for everyone involved.

Is cremation replacing traditional funerals?

Cremation is becoming more common, but it does not replace the need for a service. Many families still choose to hold ceremonies, memorials, or viewings to honor their loved ones.

Why is a viewing important?

A viewing offers families an opportunity for closure. Seeing a loved one in a peaceful and well-prepared state can help with the grieving process and provide a sense of comfort.

What should be done with cremated remains?

It is recommended to choose a permanent resting place, such as burial or a columbarium niche, to ensure respectful and lasting remembrance.

How do smaller funeral homes differ from larger ones?

Smaller funeral homes often provide more personalized care, allowing families to work closely with a consistent team throughout the process.

Mike: Hi everybody, I'm Mike Downer, I'm your host, and today I'm joined with Ryan Fredregill. He is the owner and funeral director at Henderson’s Funeral and Cremation Care, and this is Compassionate Conversation. Thanks for joining me today, Ryan. We're going to get to know you and a little bit about you today.

Ryan: Well, thanks for having me, Mike. I'm excited for the morning.

Mike: So Ryan, let's get started. How did your career start? How long have you been doing this? How did this whole thing start off for you?

Ryan: That's a great question, Mike. I grew up in a funeral home until I was six years old in Zearing, Iowa. We finally moved out of the funeral home shortly after my first or second grade, somewhere around there, and moved to the country. My dad owned the funeral home in Zearing and later in Collins, Iowa. From a young age, I went on removals with him. I worked funerals with him. He would even pull me out of school to help him on funeral days where he needed an extra hand.

So really, when people ask me how long I've been doing it — I'm forty-six years old. I graduated mortuary school twenty-six years ago, but I've been pretty well in funeral service my whole life.

Mike: So you grew up around it, which is great. You're actually a second-generation funeral homeowner, so you've kept it in the family. You went to mortuary school — where did you attend school?

Ryan: Sure. I grew up in Zearing, Iowa. I attended high school at Colo-Nesco. We lived outside of Zearing and attended high school in Colo. As soon as I graduated, I moved to Dallas, Texas and attended the Dallas Institute of Mortuary Science. I graduated in November of 2000.

Mike: So you got done with school — did you come straight back here and get right into it with your dad?

Ryan: I did not. I stuck around Dallas for a couple of years where I worked at the University of Texas Southwestern Medical School. I was an anatomical embalmer. Anybody that donated their body to science — in most instances you are embalmed where medical students get to dissect you or practice different studies or techniques on new surgeries.

It was an interesting experience where I learned a lot. After Dallas, I took a funeral director position with Park Lawn Funeral Home in Kansas City, Missouri.

Mike: How long did you stay in Kansas City?

Ryan: I stayed there for three years. I really enjoyed my job and the staff I worked with. They also owned some really large cemeteries, so that was a good experience. Dad kind of needed me home, so I moved back to Zearing, Iowa in 2003.

Mike: So you've been back in the booming metropolis of Zearing for about twenty-three years now.

Ryan: Well, we did move to Baxter. I opened the funeral home there in 2009 and worked with my dad while also having my own funeral home. We've lived in Baxter since about 2010.

Mike: Very good. So you've been doing this for quite a long time. I heard you saying Baxter and Zearing — how many different funeral homes do you currently have? Can you give us a little history?

Ryan: Sure, absolutely. Dad started Frederick-Gale Funeral Home in Zearing, Iowa in 1982. From there he added a location in Collins, Iowa around 1996 or 1997. When I came home in 2003, I worked at Frederick-Gale Funeral Home with my dad. I also worked at Boeke Funeral Home in Hubbard for a little bit, then started working at Iowa Donor Network as a tissue recovery technician, eventually becoming the funeral director in charge there.

Anyone who donated tissue in Iowa — long bones, skin, eyes, heart valves — I helped manage that. Later I bought Baxter while still working with Iowa Donor Network. I also started a trade embalming business assisting other funeral homes. I did that for about ten to fifteen years. Then I expanded further, started another cremation company, added pet cremation in 2017, and recently in 2023 we purchased Henderson’s Funeral and Cremation Care in Des Moines, Iowa.

Mike: Sounds like you have a long history. I don't think you kept yourself busy enough, Ryan.

Ryan: We try. We try to serve and help families — that's what we're here for.

Mike: A little bit about yourself on the personal side — married, kids?

Ryan: I am married. I have four kids. I am way too old for a kindergartner, but I still have one. We have a third grader, a senior graduating next month, and a sophomore at Luther College in Decorah.

Mike: Sounds like there may be prospects for a third generation.

Ryan: We're down to two. Hopefully one of the little ones finds it in their blood. Funeral service truly is a calling. It's a lifestyle — it's either for you or it's not.

Mike: I completely understand that. It's definitely a difficult conversation for a regular guy like me. You definitely have to have a knack for it. I respect and admire the fact that you're able to do that.

Ryan: Thank you.

Mike: With all your years of experience, give me one of your favorite stories or something that really means a lot to you about your business.

Ryan: When you find an individual in need of your care and their body has run down or they've had a tragic accident, taking that loved one and giving the family an opportunity to view them — it's a warming, touching experience. It gives you a lot of gratitude when they get to see them look so much better. That's probably my favorite part of funeral service — giving families another positive viewing experience.

Mike: Growing up with older parents, that means the rest of my family is older, so I’ve experienced it quite a bit. Out of all the choices people have when it comes to funeral care, what are a few of the things and core values you have at Henderson’s Funeral and Cremation Care that would make a family want to choose you?

Ryan: At Henderson’s Funeral and Cremation Care here in Des Moines, we're really just a good option. One, we're centrally located in a nice part of town that you can get to from anywhere. We're kind of in between cemeteries. I think we have a smaller, more compassionate staff. Again, I think our preparation of loved ones to have that viewing experience is second to none here versus maybe some others. We're really proud of our staff. It really is a team effort where we take pride in caring for the loved ones families allow us to serve.

Mike: That intimate knowledge of a family and that personalized care is truly important because you don't want to just feel like another number.

Ryan: Absolutely not. And you don't. I think with having a smaller staff, we're really with the family throughout the entire process. Sometimes at larger firms, you can be passed around a little bit. Not that all of our staff here isn't totally competent, because they are, otherwise they wouldn’t be on staff with me. But that is one thing we go above and beyond on — the way we care and serve the loved ones entrusted to us.

Mike: After all these years you've been doing this, how has the business changed since you started?

Ryan: When I went to mortuary school in 1999, the cremation rate in Iowa was probably about five percent, give or take. So ninety-five percent of every death meant you were going to have a funeral. Today, in 2026, the Des Moines cremation rate is about sixty-five percent. Even in Baxter and Zearing, we're seeing at least fifty percent as well.

That doesn't mean you still can't have a service. It doesn't mean you still can't have a body present. But the end result is moving toward cremation, and it's moved extremely fast. There's nothing right or wrong with any of it. We have to serve the family with their wishes, and we're happy to do that.

At Henderson’s Funeral and Cremation Care, we have some of the least expensive cremation options in the Des Moines metro, and that's something that helps families. The same goes for our funeral service packages — we have very price-aggressive options.

Mike: That's great because monetary options are always something families have to consider. Ryan, are there any major milestones or moments that stand out in your history?

Ryan: I'm very proud of everything I've done up to this point. Working in the donation world was something I never expected, but it gave me great learning opportunities. Being an owner is also a milestone. You really have to balance a lot — making sure bills are paid, staff is paid, and everything is covered. It's a juggling act, but I'm blessed to be where I'm at. Funeral service is a calling, it's in my blood, and I love what I do. Every day we're helping people, and that's what makes it worthwhile.

Mike: You’ve got to love what you do, and it sounds like you do. Have you expanded or added services over time?

Ryan: We added pet cremation in 2017. I think that's been a perfect fit because pets are family, and people absolutely love their pets. They feel the grief and the loss. They come home and their baby is gone. We try to help with that grieving process and provide a good service to their loved one, just like we would for a family member.

Mike: That is incredible. I have pets, and losing them is never easy. What types of services do you want more people to know about?

Ryan: The big thing people need to know about is pre-planning options. You can come in and have a plan. You can pay for it if you want. But the most important part is telling your loved ones what you want and having a plan in place. Then comes the financing portion — whether you have insurance or not, and how you're going to pay for it.

Mike: We'll wrap this up with one last question. What do you wish more people understood about funeral services?

Ryan: With cremation becoming more common, I think it's still important to have a final viewing. We're losing that a little bit in society, but having that positive viewing experience matters.

The second thing is with cremation — we're getting calls two generations later when ashes haven't been buried or given a permanent home. They're showing up in rental units or getting left behind. People call us wanting us to take them back or track down family.

I think burial is still important, whether it's in a niche, a columbarium, or an in-ground burial. That's something being overlooked right now.

Mike: This gives people a lot of information and a lot of reasons to choose Henderson’s Funeral and Cremation Care. I'd like to thank you for joining me today on Compassionate Conversation. Ryan, I think we have a lot of topics to cover over the next few weeks, and I look forward to talking to you again.

Ryan: Thank you for your time, Mike. I appreciate the questions and being able to answer for people who might be curious. I think we do have some good conversations ahead of us.

Mike: Sounds good. I appreciate your time, and have a blessed day.

Ryan: You as well. Thank you.

Mike: Thank you, Ryan.

©2026 - Hendersons Funeral & Cremation Care - All Rights Reserved

 - Privacy Policy
text-align-left